Upon checking in, we were treated with much respect and warmth, really hospitable staff! They were able to arrange our accommodations even in short notice. The room was so clean and was complete with all necessities a guest would need. It was also cleaned very neatly everyday by their staff, a huge thanks to Mohammad Lababneh who was very friendly and so polite with our short talks in the hallways, and to Majdi Malkawi for cleaning the room! Also a huge thanks to Atallah who checked me out of the hotel with such efficiency and in providing my needs as i checked out of the hotel. Such a great experience for a first time visitor to Amman like me :)

Everything about the hotel is exceptional. It is clean, stylish, with excellent service. The food is good and great value for money. Rooms are well equipped and comfortable. Without forgetting about its prime location.

It is been almost a year staying frequently at the hotel. Overall great experience. Staff very friendly. They take every comments in consideration and do their best to satisfy the guest and improve their service level.

I stayed for a week on a business trip. I really enjoyed my stay. Rotana Arjan has the perfect location where you can grab everything you need in a few minutes walk. The level of cleanliness and hosting services was outstanding. Very welcoming and attentive staff and the breakfast food quality and variety was impressive.

A great experience. You can find everything you need near by. GREAT STAFF. Vallet service needs to be improved. Ask for anything and you will always get it! You should try it and enjoy it. You wont be bored at all!

Even I was in a business trip for few days solo, I felt that I have a team surrounded from the arrival till departure, all the team was exceptional, fantastic food the room cleanliness and most adorable professional general manager, Mrs Hala Massaad. Thank you for your overwhelming and generous support Big love, and sure will be back 👔

It was a good experience, appreciate the hospitality of the friendly staff and when I asked for the late check out the response was more than I expects and promise to be my same destination in Jordan for the next time

Fabulous rooms, very very friendly and attentive staff. Food is very reasonably priced for a hotel in a capital city. Nothing was ever too much trouble for staff. Ideally located for central Amman. Free valet parking was perfect when arriving late on the first night. Hotel food is great but many local cafes and restaurants within 5 minutes walk including Demitris, Iguana bar (happy hour!!!), Burger Shack, Indian, Thai. Cinema has latest films, including a VIP screen. Clothes shopping is expensive (UK exchange rate). Duty free shop is two minutes walk, but you can only go once and need to produce passport. Allowed 2 litres of bottled beer and 1 litre of wine, but will only cost you about JOD16 which is great!! Can be noisy outside the room with traffic and outdoor events in summer but part of the experience!!

In general, everything was fine. Breakfast was good.The staff was professional, polite and nice with the customers. In my opinion, the overall rating for the hotel is very good. i can recommend it to my friends and colleagues.

Excellent Hotel with high service standards. Got an upgrade immediately due to some issue in my allotted room. Prompt action by the front desk staff and excellent service standards. Keep up the good work