Reviewed by JulieArie a TripAdvisor traveler. 28th August 2024 Canada
“Wonderful stay and amazing staff”
From the moment I checked in, I was impressed by the staff who greeted with smiles and gave me a warm welcome, despite this being 2 in the morning. Nicole at the front desk is a GEM. She is courteous, professional, kind and accommodated my requests upon checking in. She made sure that my stay was as comfortable and wonderful as I had hoped it to be.I stayed there for 6 weeks and I can only say wonderful things about customer care and how responsive every staff was to my needs and requests, including the staff at the acacia restaurant where I had delicious breakfast. They are very attentive and really provided excellent customer service to everyone, and enjoyed breakfast event during busy hours. Everyone was pleasant, and a shoutout to Saleh and Aeshan at the front desk as well who responded to my requests in a timely fashion and answered all my questions about getting around town and providing advice. Also a huge thanks to the housekeeping crew, and in particular Aravind who made sure that my place was spotless at all times. I appreciate the kindness, attentiveness and all the efforts made to make your guests have the most amazing stay. I highly recommend this place to anyone wanting close proximity to the main tourist attractions, malls, and dining.
Reviewed by Sightseer a TripAdvisor traveler. 25th July 2024
“I would recommend it for family and friends”
Hotel Rotana which’s next to the Residences has direct access to Abu Dhabi Mall.The beach’s beautiful & the swimming pool is huge.Our studio’s modern, big & has everything we needed.
Reviewed by Damianjw a TripAdvisor traveler. 8th June 2024 United Kingdom
“Beach Rotana Residences - an excellent place to stay in Abu Dhabi”
For many months I have been staying at the BR Residences
The BRR facilities are excellent and always kept very clean and well maintained
As I've said in previous ratings, BRR's very best assets are its wonderful staff!
All of the teams are exceptional - whether house keeping, front desk, coffee shop, concierge, management, gym, maintenance, etc - everyone is so warm, helpful and professional.
As so many staff contribute positively to the overall experience, it is impossible to name check everyone.
Some special thanks to:
HOUSEKEEPING - Darlima (she is my regular housekeeper and is an absolute delight and so hard working).
FRONT DESK - Yusoph, Charmene, Aeshan
CONCIERGE - Sampath, Sankar
GYMS - Anna, Liberty, Mofatta (Manager)
However, my continuing gratitude to ALL of the staff - each is a credit to the Rotana brand.
Reviewed by Jamil a TripAdvisor traveler. 27th May 2024 United Kingdom
“Excellent residence with an excellent service”
I could not fault the place. The service and the staff from housekeeping to front desk to the breakfast room to the Yasmine cafe the car service and not to mention the excellent management were splendid. I’ll be back very soon. Thank you.
Reviewed by Kenasa a TripAdvisor traveler. 5th May 2024 North Carolina
“Nice Property with lots of amenities”
Staying here for a temporary lodging around 60 days and really enjoy the property. The staff is very helpful from the front desk to the concierge to housekeeping all are very friendly. They have an excellent fitness facility in the residence but you can also use the hotel gym, beach and spa. The property is also connected to the Abu Dhabi mall via the hotel. The hotel lobby has excellent coffee shop and ample space to work from during the day.
Reviewed by Carolinef a TripAdvisor traveler. 1st May 2024 Italy
“Excellent Stay Great Staff”
I truly enjoyed my stay at Beach Rotana. My room had a great view and I liked the layout, which made it very practical and feel like home. Also, the overall structure of the Beach Rotana allows you to enjoy the outdoors in the greatest comfort.
However, what made my stay truly enjoyable was the staff. Everyone was always extremely cordial and available. A special thanks to Darlene (from room cleaning services) and Naven for their great professionalism.
Reviewed by Douglas a TripAdvisor traveler. 13th March 2024
“Long term resident”
Great Hotel but internet connectivity is very bad. Can’t stream TV or film programmes in the evening as the programmes keep freezing. On Friday and Saturday night the band in the Lebanese restaurant below is too loud and stops you going to sleep
Reviewed by LightPacker a TripAdvisor traveler. 28th January 2024 United Arab Emirates
“Wonderful people - Wonderful service - Wonderful ambassadors”
I have lived here for just under 3-years and have been in an excellent position to witness the activities of the staff over a prolonged period. With only limited and isolated exceptions, the current Rotana team is superior, whether it is front of house, the hospitality staff, or housekeeping, everyone delivers excellent service to the customers and are wonderful ambassadors for the Rotana brand.
I would especially like to highlight the superior efforts of Nursida and Tracey who have looked after me so well. I just couldn't do what I do without their care and attention.
Thank you
Reviewed by Kivothe a TripAdvisor traveler. 14th January 2024 United Arab Emirates
“A Nice week-end”
The hotel is just perfect and all the staff is very Caring... I would like to thanks Saleh and Talal, during all my stay they were taking care of me. I will come back again and again. Thank you, I spend a week-end withtout any problem.
Reviewed by Ahmad-abdulhaq a TripAdvisor traveler. 23rd December 2023
“Beach Rotana Residence”
the hotel was amazing in every aspect, the food, the view, and the people who works there
im always interested more about the cleanliness of the hotel before i book a hotel, it was great and definitely will book again soon