Reviewed by Samserg a TripAdvisor traveler. 30th March 2023
“Renovated fresh quite”
We were seeking to have stress-free friends gathering and Al Ain Rotana turned to be an amazing choice!
Just a few people were there, we had a feeling that the entire hotel pool is our own private pool;) Jacuzzi and great food quality along with pool bar made our stay flawless.
Thank you for the high level hospitality!
Reviewed by Jemima a TripAdvisor traveler. 26th March 2023 United Arab Emirates
The receptionist Nadeb gave me a really nice room with a good view and balcony, the breakfast was amazing, they had smoke salmon on the buffet which I really love, thanks to Pauline who was very polite to guide me through the restaurant. Suman the bellboy remembered from where I came the day before and ordered my taxi back. ❤️ The pool was cozy and perfect temperature which closes at 9pm. Thanks to all the staff for an amazing service. Will definitely come bqck
Reviewed by MITjasond a TripAdvisor traveler. 17th March 2023
“Best hotel in al ain”
Great stay all staff very polite and courteous always happy mr alla and staff in restaurant very helpfull food in breakfast buffet was best so far ( I have stayed at 6 hotels in the area and the rotana is the best quality so far here.
Pool bar staff very efficient. New renovations in this hotel are definitely 5 star . I spoke to the restaurant manager They even will cater for vegan and gluten free customers. I will definitely book this hotel again based on my experience here . Thank you rotana Alain.
Reviewed by Cristine a TripAdvisor traveler. 12th March 2023 United Arab Emirates
* The beds are good.
* The staffs are nice.
* The pool is clean and nice. But,
* Please put a bidet at the bathroom.
* The WiFi is poor. And...
* The bathrobs are too long for short people, please consider the height of others too. 😅
Reviewed by Athara a TripAdvisor traveler. 12th December 2022
“Excellent Customer Service”
Mirza who works at reception was professionally and politely assisting me at the time. He is a great listener and was able to accommodate my needs. I was given a spacious, clean room with a beautiful view. He also showed me villas if my family were to stay over which was really helpful. Thanks Mirza
Reviewed by Ekilibrista a TripAdvisor traveler. 8th December 2022 Spain
“Very nice team very helpful and very friendly staff”
I went to Al ain Rotana twice and I have to say that the staff were amazing, very helpful, polite people that’s why I give them five stars. Congratulations team for your support and happiness you transmit
Reviewed by Aruna a TripAdvisor traveler. 3rd December 2022 United Arab Emirates
“Scope of improvement ”
There are dip in the mattress just at the centre of gravity of the body. Which gave body pain while sleeping. Mattress need to be changed. Food is expensive and very limited options for vegetarians. TC
Reviewed by Peni a TripAdvisor traveler. 30th October 2022
“Excellent experience for a double birthday celebrations”
I celebrated my birthday with a colleague and our group of 10 booked 4 rooms where we stayed for 1 night.
There reception service on check in and out was totally stress free, friendly and efficient. The rooms were perfect and spacious, very clean and of very high standards. The pool was awesome and staff were very friendly. The Trader Vic staff that hosted us for the birthday dinner were totally professional and assisted us with the choice of our dishes for the evening.
To make it so memorable and fitting for the occasion, the hotel gave all of us free breakfast at their Zest restaurant including our other 3 friends who had joined us.
It was just the right spot for a double birthday celebration with families and friends.
Check it out when you are in Al ain!!
Reviewed by Fahdalameri a TripAdvisor traveler. 3rd October 2022 United Arab Emirates
“Appreciate the resepction Mirza his welcoming and smile during the check in and how is fast and goodness with us”
Thanks and appreciate all the stuff the working un alain rotana hotel they are professional people and we have been very happy to be here and spending our days in the hotel appreciate you and all staff specially Mirza.
Reviewed by Nasser_A a TripAdvisor traveler. 10th September 2022
“Stay for a business visit”
A great property with plenty of restaurants, outdoor swimming pools.
Staff are highly qualified and professional.
Rooms are spacious and soundproof.
Location central in Alain with short distance drive to all major attractions.
My #1 hotel in Alain.